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We communicate with our guests in Dutch, English, German, Spanish and French.
The terms and conditions can be found here: Terms and conditions
At the villa you first select a desired period of stay, the all-in rental price then appears directly. Via the button “Book now” you will continue to the reservation section. Here you can enter the number of people and any additional services you require. A step further you will come to the form for your personal information. You then click on “Place Reservation” and the reservation request will be sent. Read more
In the calendar, you select an arrival & departure date. The website will show you the available holiday villas.
Please note: Arrival date can be on Saturday or Sunday, varies per villa. So search for both days!
Of Course! We can put the villa in option for you that you have the certainty that the villa will not be rented to someone else.
Please contact usdirectly for this and let us know which villa & period is involved.
Our villas are always rented out per week during the high season. (7 nights), the minimum rental period is 1 week.
We do offer packages for different periods, these are clearly stated for each villa. Different rental periods are also possible in the early and late season.
For example, do you want to rent 10 or 12 days? Please do not hesitate to contact us.
Yes, you can send us the number of people later. (up to 1 week before arrival)
First select an arrival and departure date in the calendar next to the villa. The total all-rental price will be shown immediately.
There are no hidden or additional costs. The rental price shown on the website is always an all-in price. Items such as cleaning, linen and reservation costs are included. Read more
Yes, gas, water and electricity costs are included. (except for heating costs in winter)
When specifying the number of people, you must select babies (up to 2 years old) separately, they then count on top of the travel party. It is possible that 1 or 2 babies are allowed on top of the maximum number of people. This is clearly stated in the form.
Please note that no linen is left for babies, and no bed is made. If desired, you can book a cot and / or high chair. Read more
Immediately after you have booked you will receive an e-mail from us with the confirmation of the booking. The reservation is then successful and pending.
Upon receipt of your reservation request we check the details and we process your booking in our records. If everything is in order we confirm your reservation with a booking agreement, which we will send to you immediately (by e-mail). Your reservation is now approved.
You will receive a reservation agreement from us, which will be sent to you immediately after your booking has been approved. You can consider these as your rental agreement.
The address details of the rented holiday villa are in the reservation agreement which we send you after approval of your booking.
You can book for available periods for which the price has been entered. Do you want information for the next season?
Please contact us.
Most of our villas meet the requirements for permanent residence, and can be rented for a longer period in the late season. Read more
Read all information here: holiday with pets
Note: Are you bringing a pet? Do not forget to indicate this when booking.
The 1st down payment is approx. 35% of the all-in rental price (payment within 7 days after reservation)
The 2nd down payment is approximately 35% of the all-in rental price. (payment no later than 8 weeks before arrival)
The 3rd down payment is approximately 30% of the all-in rental price. (payment arrival)
Note: If you book within 8 weeks before arrival, the 1st and 2nd deposit will be paid at the same time, the 3rd payment will only be on arrival.
The exact amounts, payment dates and bank details are stated on your reservation agreement.
Is this not convenient for you? Please contact us.
Is the first and / or second term not convenient for you? We are flexible and can agree an additional payment term with you. Please contact us for this.
The down payments go by bank transfer.
Payments on arrival can be made in cash or by bank card.
Yes that is possible. Please contact us for this.
No, you always pay the first and second installments by bank.
You can pay the final installment and the deposit upon arrival.
Our bank details are stated in the reservation agreement, which you receive immediately after approval of the booking.
After we receive your payment we will send you a confirmation of receipt by email.
After booking you must pay the deposit within 7 days.
Is this not possible? Then contact us immediately.
It may be that your payment was not yet visible when the reminder was sent. You can then regard the reminder as not sent.
We always check payments received, so in this case we refund the overpaid amount. Tip: Give your booking number as a payment reference.
You pay the final installment on arrival. This can be by pin or in cash.
Note: The deposit can only be paid by pin (debit or crdit)
The amount of the deposit depends on the villa, but as a rule it is 500 euros. The amount is stated when booking. The payment of the deposit is always only on arrival, and this can only be paid by pin. (debit or credit)
After your departure the villa will be checked, if everything is in order the deposit will be refunded quickly.
We hand over the keys personally.
On the day of arrival you are expected at our office or directly at the rented holiday villa. (exact location is on the reservation agreement)
Check in: 4:00 PM to 8:00 PM
Check-out: before 10 A.M.
Contact us for different arrival times.
Yes, this is sometimes possible. Please contact us for this
If you already know that you will arrive later, let us know in time, we can take it into account. In the event of unforeseen delays: contact us immediately!
You can book a baby bed and / or high chair in advance. On arrival this is ready for you in the villa. Read more
Bed linen: bottom sheet, duvet cover and pillowcase.
Bath linen: large & small towel, guest towel, bath mat. (first toilet paper also present)
Kitchen linen: tea towels and kitchen towel.
Are you staying longer than 1 week? We change the linen weekly, without extra costs!
Yes, a washing machine is available in all our villas.
On arrival you will find a clean villa, after departure we will clean the villa for the next guest. Are you staying longer than 1 week? We clean weekly, without extra costs!
Beach towels are not part of our standard linen package. You can book these separately, they will be ready for you upon arrival. Read more
Of course! Staying overnight is only permitted on request, and additional costs may be charged.
Yes, that may be possible. Please contact us for this.
The person causing the damage is responsible for the damage.Read our terms and conditions.
We are your direct contact on vacation, we are located on site.
In an emergency we are available 24/7.
The flight to the Costa Brava takes a maximum of 2 hours. Read more
The nearest airport is Girona, around 45 minutes from the villas. But the airports of Barcelona or Perpignan are also nearby. Read more
We strongly recommend private transportation! The villas are centrally located but not everything is within walking distance, a car is very handy. Read more
No BONVIDA does not rent cars.
You can easily reserve a car online, it will be ready at the airport. Read more
Yes, there are good bus connections and a train station is a short distance away. For each villa, the distance to, for example, the train and bus station is stated.
Are you forced to cancel your booking due to circumstances? Then contact us directly by telephone or e-mail.
There are costs associated with a cancellation. Amounts paid will never be refunded. If you have taken out cancellation insurance, these costs are covered by the insurance.
You are not obliged to do so, but we strongly recommend that you take out cancellation insurance as well as valid liability and travel insurance. Even with a last minute booking. You must take out insurance through your own insurance agent.
